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During 2008-09, NHS organisations deploying ESR (an ORACLE-based human resources and payroll solution) worked to address early challenges with initial deployment.

Most are now in the process of refining practice to gain benefits and many are at the early stages of planning to deploy self-service.

Organisations should not dismiss lightly the effort needed to address stakeholder concerns and revise business processes when implementing self service. Nor should the ongoing challenges of systems management, user administration and support be ignored.

It is possible, though, to address these challenges effectively and there are some large prizes availble for those who do so successfully. Read the rest of this entry →

The Electronic Staff Record, an Oracle-based integrated HR and Payroll solution, was implemented across the NHS as an enabling “service solution” for transactional processes and business intelligence for corporate teams.

The ESR solution, an integrated database supporting needs of all corporate functions, has the potential to become an immensely powerful corporate information tool.

While the project should be seen as a rare example of a successful, large scale, public sector IT project, it is important to recognise many people consider there are features of the system which remain flawed, cumbersome or tricky for end users. This is true of many, if not all, IT solutions. Read the rest of this entry →

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The Conservatives have announced plans to overhaul Labour’s current infrastructure of IT for the NHS which they view as “top-down… bureaucratic… hugely disruptive to the NHS and… plagued with delays and cost overruns”.

They believe better value for money and innovation can be create within a devolved environment, more suited to a decentralised NHS.

Such a change of strategy would need to outweigh the loose ends and lost connections that it would necessarily create but need not mean ripping up everything that has been done.

Read the rest of this entry →

Engaged on an 18 month consultancy contract to support implementation of the Electronic Staff Record within a special health authority, Attractor worked with a group of capable leaders and operational staff plus the McKesson Implementation Consultant to deliver a successful project. Read the rest of this entry →