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Change Management

July 30, 2009 in Change and Benefits, Corporate Services, Leading and Managing Results, Workforce Management

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When all the jigsaw pieces seem in place, still organisations often cannot deliver what is expected. Clearly, while people may be your most important asset, you know they are also the single most unpredictable element in the organization.

Photo:pwrgrl09bc, Flickr

Photo:pwrgrl09bc, Flickr

Technical issues commonly, understandably perhaps, dominate project work and discussion. This can be very negative if it reduces the space and time required to effectively address change.

Change is the purpose of the vast majority projects!

Marrying PRINCE project management methodologies with whole systems thinking, Attractor can help you engage important stakeholders.

 Effective engagement can strengthen their participation and contribution, buildng support and identifying real challenges as you build solutions to tomorrow’s challenges.

Applied Expertise

July 20, 2009 in Change and Benefits, Workforce Management

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Attractor has a track record of delivering new teams, improved working practices and modern IT systems for workforce management, human resources and payroll operations.

With extensive experience within the National Health Service, Attractor can help you navigate political challenges, clarify your priorities, identify opportunities to deliver improved business outcomes, higher levels of efficiency and reduced costs.

Attractor has particular expertise and experience with ESR (Electronic Staff Record), the ORACLE-based integrated HR and Payroll system used across the NHS and can support organisations that -

  • are unsure how to use the system effectively in their business context,
  • are keen to realise benefits but unclear where or how to start,
  • want to progress to implement new functionality – usch as self service, OLM, or interfaces

Ensuring key business results and governance issues are address during the planning and deployment phase, Attractor will support you reviewing business processes, introducing new ways of working, managing the transition for teams and selecting appropriate performance measures and benchmarks.

Consulting Support

July 16, 2009 in

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Attractor has developed a reputation for building long-term effective working relationships with Directors and Senior Team members, based on strong subject matter expertise and industry experience.

Attractor’s effective consulting work will always support local strategy and direction with well-targeted, light-touch, expertise. Customers always retain control over what support they need and use.

Aiming to minimise dependence, Attractor’s interventions are complete as soon as the client team has matters back under local control and grow effective solutions confidently.

Attractor’s work generally comes through personal recommendations and referral so business relationships are important to us. Conversation often continues for months or years, between assignments this ongoing interaction is welcome.

Consulting work has generally focused on change and efficiency in back office functions – with structural and functional change linked to deploying new business models and workforce management solutions. Attractor has supported clients to –

  • Clarify their vision for back-office functions and both front-line and support service workforce management arrangements – shaping and guiding service improvement, productivity, efficiency and organisational effectiveness,
  • Convert a “vision” for Service Transformation into a tangible plan with transition activities, benefits delivery and tracking to ensure delivery towards strategic objectives,
  • Re-design and reshape departments, teams and roles, optimising added value, making best use of workforce management systems, reducing back-office costs,
  • Engage and communicate strategy and actions to key stakeholders, securing support and political influence supporting change and benefits actions, supporting work to embed new ways of working and deliver benefits,
  • Create and monitor plans which address corporate and organisation-wide change – resourcing, skills and capability, plus redeployment and exit strategies – technical, risk and assurance issues for organisation-wide change programmes and smaller technical projects,
  • Change management and facilitation for complex projects, with workshops and other activities to support business change and improvement.

Consulting work commonly builds on a formal proposal responding to client needs, and often involves basic fact-finding, strategy, options identification and appraisal, recommendations and, where needed, implementation support.